I am truly delighted and honored to receive the best paper award on BPM 2019 CEE forum for the paper entitled An Empirical Investigation of the Cultural Impacts on the Business Process Concepts Representations, co-authored by Pavlo Brin, Saša Kuhar, Gregor Jošt and Jernej Huber.
The main idea of the paper is discussed in one of my previous post on “Noise” in process-related communication.
Paper’s abstract. Business Process Diagrams serve several purposes, including process analysis, process-related communication, and process automation. Considering communication, modelers must ensure that all participants understand a process diagram and the corresponding notation in the same way. With globalization, this might get challenging, since different cultural environments may imply implicitly different meanings to specified symbols, whereas the same concepts may be associated with different representations. Thus, our efforts are directed towards investigating the intuitiveness of common Business Process Concepts’ representations. In this manner, we performed empirical research on a sample of novice modelers in two cultural environments, who were instructed to design graphical representations for the defined concepts. Our findings show which Business Process Concepts` representations are intuitive to novice modelers and how the cultural background impacts it.
Presentation of the paper is available on SlideShare.
Full paper is available as a Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 361).
Credits go to the best coauthors. It is a pleasure to collaborate with you!