As a member of the editorial team, I am happy to announce that the Special Issue on Business Process Management – Vol 28, No 1 (2021), which has been published in Revista de Informática Teórica e Aplicada – RITA (ISSN 2175-2745) is now available on the journal’s website.
The accepted papers cover the following topics: an operational support approach for mining unstructured business processes; overload control in a token player for a fuzzy workflow management system; an analysis of business process model complexity in the context of predictive process monitoring; integration of exploitative and explorative thinking in business process; co-creation of service-dominant business artifacts with action design research; and an exploratory research related to the explainable business process (XBP).

The Guest Editors of the special issue:
Prof. Dr. Lucineia Heloisa Thom – Federal University of Rio Grande do Sul – Brazil
Prof. Dr. Gregor Polančič – University of Maribor – Slovenia
Prof. Dr. Encarna Sosa – University of Extremadura – Spain
Thanks to the Editor-in-chief, Prof. Dr. Márcio Dorn, who enabled us to organize this special issue. Finally, the guest editors would also like to thank the authors of the special issue, as well as the reviewers. Thank you all for your support.