Processes First

Today, a focal theme in one of Slovenia's main daily newspapers Večer is related to business processes. The article entitled "Working processes are the most neglected part of public sector" (slo. "Delovni procesi so najbolj zanemarjen del javnega sektorja") the interviewed public employee and expert mag. Mario Plešej states the following (translated from Slovenian language) : …

How does a process look like?

Business processes are an essential part of each organization since they represent a template describing how organizational activities (and other assets) are interrelated in order to produce an outcome (i.e. products or services). Thus, processes are important organizational assets, however in contrast to materials, tools or infrastructure, they are intangible, representing an abstraction of instances …