How to document processes beyond the workflow?

The web is full of guidelines and templates on how to document processes. However the majority of them is partial - related to the description of the workflow-related information only (e.g. process activities, process boundaries, process inputs and outputs, process roles, etc.). Process documentation is more than just a process diagram. There is process-related information …

Hello “Summer semester”

While having record low temperatures of the season, the summer semester starts today at University of Maribor. This semester I will provide the following lectures: Business Process Modeling (1st Bologna stage on ICT study program). Business Process Management (2nd Bologna stage on ICT study program). Empirical Research Methods (2nd Bologna stage on ICT study program). While …

Processes First

Today, a focal theme in one of Slovenia's main daily newspapers Večer is related to business processes. The article entitled "Working processes are the most neglected part of public sector" (slo. "Delovni procesi so najbolj zanemarjen del javnega sektorja") the interviewed public employee and expert mag. Mario Plešej states the following (translated from Slovenian language) : …

How does a process look like?

Business processes are an essential part of each organization since they represent a template describing how organizational activities (and other assets) are interrelated in order to produce an outcome (i.e. products or services). Thus, processes are important organizational assets, however in contrast to materials, tools or infrastructure, they are intangible, representing an abstraction of instances …