“Noise” in process-related communication

A business process diagram serves several purposes including process analysis, process-related communication, and process automation.  Considering communication, modelers must ensure that all participants understand a process diagram and the corresponding notation in the same way (i.e. effectiveness). The effectiveness of diagrammatic communication With globalization this might get challenging since different cultural environments may implicitly imply …

Mission completed!

Yesterday, my PhD student, Mr. Gregor Jošt, was formally promoted into doctorem philosophiae (PhD) of computer science and informatics of University of Maribor. I am very happy and honored of being part of his mission. Special thanks to the members of the doctoral commission, especially to prof. dr. Jan Mendling. Thesis abstract: The main purpose of …

Modeling critical sections in BPMN

A part of my bachelor "Business Process Modeling" course is related to teaching common control-flow behavior in business processes and process-aware information systems - commonly known as workflow or more specifically control-flow patterns. The website workflowpatterns.com is a perfect reference source for teaching control-flow patterns whereas I try to represent the patterns in BPMN, a standardized …

How to document processes beyond the workflow?

The web is full of guidelines and templates on how to document processes. However the majority of them is partial - related to the description of the workflow-related information only (e.g. process activities, process boundaries, process inputs and outputs, process roles, etc.). Process documentation is more than just a process diagram. There is process-related information …